Yes, we have an inactivity rule in place. If your account remains inactive for 29 days without a single trade placed, it will be terminated. This rule ensures active engagement and efficient use of resources.
Details:
To keep your account operational, we encourage regular trading activity. Make sure to open or close at least one trade every 29 days to keep your account active. Unlike a one-time payment, our futures program involves recurring monthly payments, primarily due to market data subscriptions. As long as these payments are made, your account remains active, even if you have not placed any trades.
We incur significant running costs for account maintenance, market data subscriptions, and hosting users on our dashboard servers. Therefore, we ask our traders to remain active or to contact us if they need to pause their accounts for reasons such as health problems, personal reasons, or technical issues.
Account Recovery:
If no contact is made and the account is terminated due to inactivity, it can only be recovered by ensuring that all outstanding payments are up to date. This policy helps cover the ongoing costs associated with maintaining your account.
We appreciate your understanding and cooperation in maintaining active engagement with your account.